Refund policy

You can request a return within 30 days of delivery. Email us at karan@evergena.me with your order number (and photos if the item arrived damaged or incorrect).

• Change of mind: the item must be unused, in original condition and packaging. Return shipping is paid by the customer unless the law says otherwise. Because the mounting adhesive is single-use, change-of-mind returns can't be accepted once the adhesive has been applied.
• Defective or wrong item: we'll replace it or refund you, and cover return shipping once confirmed.
• Approved refunds go back to the original payment method after inspection.

This policy does not limit any mandatory consumer rights you have under local law.